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docs/books/core-cloud-team-support.md
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@ -6,8 +6,8 @@ This page contains draft support information for the core cloud team. This secti
## Support Channels ## Support Channels
### Primary Support ### Primary Support
- **Email**: [support@rootxwire.com](mailto:support@rootxwire.com) - **Email**: [support@connectvm.com](mailto:support@connectvm.com)
- **Admin Inquiries**: [admin@rootxwire.com](mailto:admin@rootxwire.com) - **Admin Inquiries**: [admin@connectvm.com](mailto:admin@connectvm.com)
- **Response Time**: 24-48 hours for standard inquiries - **Response Time**: 24-48 hours for standard inquiries
### Emergency Support ### Emergency Support
@ -121,8 +121,8 @@ When contacting support, please provide:
## Contact Information ## Contact Information
### Support Team ### Support Team
- **Primary Email**: [support@rootxwire.com](mailto:support@rootxwire.com) - **Primary Email**: [support@connectvm.com](mailto:support@connectvm.com)
- **Admin Team**: [admin@rootxwire.com](mailto:admin@rootxwire.com) - **Admin Team**: [admin@connectvm.com](mailto:admin@connectvm.com)
- **Business Hours**: Monday-Friday, 9 AM - 5 PM EST - **Business Hours**: Monday-Friday, 9 AM - 5 PM EST
### Emergency Contacts ### Emergency Contacts

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docs/index.md
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@ -76,8 +76,8 @@ Stay updated with the latest changes and features in [Release Notes](releasenote
## Support 📧 ## Support 📧
Need assistance? Our dedicated support team is here to help! Need assistance? Our dedicated support team is here to help!
- **General Support**: [support@rootxwire.com](mailto:support@rootxwire.com) - **General Support**: [support@connectvm.com](mailto:support@connectvm.com)
- **Admin Inquiries**: [admin@rootxwire.com](mailto:admin@rootxwire.com) - **Admin Inquiries**: [admin@connectvm.com](mailto:admin@connectvm.com)
We’re committed to ensuring your success on connectVM Cloud! 🌟 We’re committed to ensuring your success on connectVM Cloud! 🌟
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