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final commit of jun-19

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govardhan
2025-06-19 20:19:21 +05:30
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docs/accountmanagement/Help-Desk-And-Support.html.md
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@ -5,9 +5,9 @@ search: false
Helpdesk and Support[🔗](#helpdesk-and-support "Permalink to this headline")
===========================================================================
After logging into <https://portal.cloudferro.com/> press the **Tickets** button on the left menu bar to create or manage your tickets.
After logging into <https://portal.3Engines.com/> press the **Tickets** button on the left menu bar to create or manage your tickets.
![tickets_cloudferrocloud.png](../_images/tickets_cloudferrocloud.png)
![tickets_3Enginescloud.png](../_images/tickets_3Enginescloud.png)
There are few tabs available in Tickets menu:
@ -21,7 +21,7 @@ To check details or add a comment to existing tickets, please use **Show details
If you want to create a new ticket, press **Add ticket** button on the top of the side.
![add_ticket_cloudferrocloud.png](../_images/add_ticket_cloudferrocloud.png)
![add_ticket_3Enginescloud.png](../_images/add_ticket_3Enginescloud.png)
Choose proper category, add **Summary**, describe the issue and press **Create request** button.
Once you press the button ticket will be visible in the **OPEN** tab.