---
title: Glossary
sidebar_position: 2
sidebar_custom_props:
  icon: TbVocabulary
---

### Company & People
They are the two fundamental types of records that the CRM is built around:
- A `Company` represents a business or organization.
- `People` represent your company's current and prospective customers or clients.

### Pipelines
A `Pipeline` is a way to track a business process. Pipelines are categorized within a *module* and have *stages*:
- A **module** contains the logic for a certain business process (e.g. sales, recruiting).
- **Stages** map the steps in your process (e.g. new, ongoing, won, lost).

### Workspace
A `Workspace` usually represents a company using Twenty.  
It is attached to a single domain name, which is usually the domain name your company uses for employee email addresses.
