From a943f9cf36a120715fe7ce633b775427be432a0e Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Rapha=C3=ABl=20Bosi?= <71827178+bosiraphael@users.noreply.github.com> Date: Tue, 3 Jun 2025 15:07:06 +0200 Subject: [PATCH] Improve documentation by adding multiple emails support (#12435) Follow up on https://github.com/twentyhq/twenty/pull/12368 --------- Co-authored-by: Thomas des Francs --- .../src/content/user-guide/functions/emails.mdx | 13 ++++++++++++- 1 file changed, 12 insertions(+), 1 deletion(-) diff --git a/packages/twenty-website/src/content/user-guide/functions/emails.mdx b/packages/twenty-website/src/content/user-guide/functions/emails.mdx index 6f6ddaf35..7ea1a1f84 100644 --- a/packages/twenty-website/src/content/user-guide/functions/emails.mdx +++ b/packages/twenty-website/src/content/user-guide/functions/emails.mdx @@ -58,8 +58,19 @@ Note that internal emails are not synced to the CRM, so your colleagues won't be +### Multiple emails support + +You can add multiple email addresses to each contact, including a primary email and additional ones. +When syncing emails and calendar events, they remain linked even if they come from additional email addresses. + + +Note: For now, we only support linking an email or an event to one contact. +If two contacts have the same email: one primary, and one additional, the email will be linked to the primary contact. +If two contacts have the same additional email (edge case), the email will be linked to the oldest one. +Soft deleted contacts are still linked to the email. Emails and events are rematched only when the contact is destroyed. + ### Upcoming Features Soon, you will have the capability to send emails, view attachments, and request access to email content that you're not allowed to read. - \ No newline at end of file +