--- title: Glossary info: Get familiar with essential terminology used in Twenty. icon: IconVocabulary image: /images/user-guide/placeholder-header.png --- ## Company & People The CRM has two fundamental types of records: - A `Company` represents a business or organization. - `People` represent your company's current and prospective customers or clients. ## Kanban A `Kanban` is a way to track a business process. Pipelines are present within a *module* and have *stages*: - A **module** has the logic for a certain business process (for example: sales, recruiting). - **Stages** map the steps in your process (for example: new, ongoing, won, lost). ## Views You can customize the display of your records using views, setting different filters and sorting options for each view. ## Workspace A `Workspace` typically represents a company using Twenty. It holds all the records and data that you and your team members add to Twenty. It has a single domain name, which is typically the domain name your company uses for employee email addresses. Sure, here is the glossary in the requested markdown format: ## Field A field refers to a specific area where particular data is stored for an entity. ## Record A Record indicates an instance of an object, like a specific account or contact. ## Tasks Tasks in Twenty CRM are assigned activities relating to contacts, accounts, or opportunities. ## Opportunities Opportunities in Twenty CRM are potential deals or sales with accounts or contacts. ## Integration Integration are built-in tools that allow to link Twenty with other software or systems. ## User Profile A User Profile is the information and settings specific to a workspace member in Twenty.